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Andrea Thomaz and Diligent Robotics Moxi robot showing capital efficiency journey from $725K NSF grants to 1.25M deliveries and Serve Robotics acquisition, with success metrics and challenge indicators

Part 6 – Capital Efficiency Through Government-to-Commercial Path

Twenty years. One technical obsession. By March 2025, Andrea Thomaz’s Diligent Robotics had deployed robots that completed one million deliveries across dozens of hospitals—navigating elevator crowds, dodging stretchers in narrow corridors, and handing medication to nurses who were “so thankful” they posed for selfies with the machines.

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